Software troubleshooting and FAQs ← Knowledge Base On-screen image alignment and touch calibration troubleshooting How do I open my canvas across multiple displays? Why is my canvas loading so slowly while working at the wall? Will the wall software run on a non-English operating system? How can I prevent the Windows action center from appearing when I'm working at the wall? Can I import content into my canvas? Span becomes unresponsive upon logging on to the web app Do I need to add any websites to my Trusted sites list? Is the Span app available in my country? Why doesn't gesture work when I try to resize an image at the wall? Where can I download the software and drivers? How many users can access a canvas at the same time from different devices? I accidentally deleted a canvas, can it be recovered? Can I adjust the font size on a note? How much bandwidth is required for the Span application to operate? How do I recover data after a lost internet connection?