All articles

  1. Adding and removing administrator accounts

  2. Adding images

  3. Adding individual user accounts

  4. Adding Power Point slides to your canvas

  5. Adding templates

  6. Archiving and deleting canvases

  7. August 19, 2016 - Version 1.3 software update

  8. August 25, 2015 Nureva™ ships the Span™ ideation system in North America

  9. Batch uploading user accounts

  10. Can I access and display content from a USB stick?

  11. Can I adjust the font size on a note?

  12. Can I connect a computer monitor to the PC connected to the projector?

  13. Can I connect my laptop to the cart?

  14. Can I connect my PC wirelessly to the projector?

  15. Can I import content into my canvas?

  16. Can I move the cart while it is powered on?

  17. Can I set up a Span user account from the cart display?

  18. Can I use Span™ software with other interactive displays?

  19. Can the cart be taken outside?

  20. Can the mobile cart be powered on while the cart lid is closed?

  21. Can the size of the cart's projected image be increased?

  22. Changing or resetting your password

  23. Copying and pasting images and text onto a canvas

  24. Creating a canvas

  25. Creating a flip chart

  26. Creating a note

  27. Creating a sketch

  28. Creating a text box

  29. Creating a version of your canvas

  30. Creating and managing user groups

  31. Creating groups

  32. Creating your account

  33. Da-Lite™ screen - Installation guide

  34. Do I need to add any websites to my Trusted sites list?

  35. Do I need to calibrate touch each time the cart is moved to a new location?

  36. Do I need to use the stylus that came with the cart?

  37. Does the cart need to be in placed in contact with the wall in order to work properly?

  38. Does the cart require an internet connection?

  39. Duplicating your canvas

  40. Editing images

  41. Editing user names

  42. Enabling quick-share on your canvas

  43. Exporting a canvas

  44. Hardware and tools checklist

  45. Hardware troubleshooting

  46. How can I get more interactive styluses?

  47. How can I prevent the Windows action center from appearing when I'm working at the wall?

  48. How do I calibrate touch on the cart?

  49. How do I deal with warranty and product defects?

  50. How do I open my canvas across multiple displays?

  51. How do I purchase the Span™ system?

  52. How do I recover data after a lost internet connection?

  53. How do I shut down the cart?

  54. How do I use a configuration PC with the Nureva image alignment module NAM2-1?

  55. How long will it take to fix my defective product?

  56. How many users can access a canvas at the same time from different devices?

  57. How much bandwidth is required for the Span application to operate?

  58. How often should I change the dust filter in the cart projector?

  59. How often should I change the projector dust filter?

  60. I accidentally deleted a canvas, can it be recovered?

  61. Inserting space into a canvas

  62. Installation best practices

  63. Installation guide and drawings

  64. Is the Span app available in my country?

  65. January 22, 2016 - Version 1.1 software update

  66. Linking displays

  67. Lock panning while working at the wall

  68. March 24, 2016 - R6 software update

  69. March 31, 2016 - Version 1.2 software update

  70. Mobile cart set-up guide and video

  71. November 30, 2016 - Version 1.4 software update

  72. Nureva image alignment module GB-102

  73. On-screen image alignment and touch calibration

  74. On-screen image alignment and touch calibration troubleshooting

  75. Organizing your canvases

  76. Projector user manual

  77. Removing user accounts

  78. Resetting user passwords

  79. Setting up an extended desktop display

  80. Sharing your canvas

  81. Span becomes unresponsive upon logging on to the web app

  82. Specification sheet

  83. Surface comparison chart

  84. Switching a user to a teacher or student account

  85. Technical requirements

  86. Touch drivers and Span wall software

  87. Turning off external sharing in your subscription

  88. Un-linking displays

  89. Using desktop applications while using the Span wall

  90. Using quick-share to add notes and images

  91. Using the screenshot function on the wall

  92. Warranty, warnings and important information

  93. What are the best USB extenders to use with the Span™ system?

  94. What is the difference between teacher and student accounts?

  95. What is the IP range for the image alignment module and can it be customized?

  96. What voltage can be plugged into the power bar inside the cart?

  97. Where can I download the software and drivers?

  98. WhisperTek™ surface - Installation guide and video

  99. Why doesn't gesture work when I try to resize an image at the wall?

  100. Why doesn't the setup center work with my system?

  101. Why is my canvas loading so slowly while working at the wall?

  102. Why is there color variance between the projectors?

  103. Why isn't touch working on my cart?

  104. Why isn't touch working properly?

  105. Will the lighting in the room affect the cart's touch functionality?

  106. Will the wall software run on a non-English operating system?

Feedback and Knowledge Base