All articles ← Knowledge Base Adding and removing administrator accounts Adding images Adding individual user accounts Adding Power Point slides to your canvas Adding templates Archiving and deleting canvases August 19, 2016 - Version 1.3 software update August 25, 2015 Nureva™ ships the Span™ ideation system in North America Batch uploading user accounts Can I access and display content from a USB stick? Can I adjust the font size on a note? Can I connect a computer monitor to the PC connected to the projector? Can I connect my laptop to the cart? Can I connect my PC wirelessly to the projector? Can I import content into my canvas? Can I move the cart while it is powered on? Can I set up a Span user account from the cart display? Can I use Span™ software with other interactive displays? Can the cart be taken outside? Can the mobile cart be powered on while the cart lid is closed? Can the size of the cart's projected image be increased? Changing or resetting your password Copying and pasting images and text onto a canvas Creating a canvas Creating a flip chart Creating a note Creating a sketch Creating a text box Creating a version of your canvas Creating and managing user groups Creating groups Creating your account Da-Lite™ screen - Installation guide Do I need to add any websites to my Trusted sites list? Do I need to calibrate touch each time the cart is moved to a new location? Do I need to use the stylus that came with the cart? Does the cart need to be in placed in contact with the wall in order to work properly? Does the cart require an internet connection? Duplicating your canvas Editing images Editing user names Enabling quick-share on your canvas Exporting a canvas Hardware and tools checklist Hardware troubleshooting How can I get more interactive styluses? How can I prevent the Windows action center from appearing when I'm working at the wall? How do I calibrate touch on the cart? How do I deal with warranty and product defects? How do I open my canvas across multiple displays? How do I purchase the Span™ ideation system? How do I recover data after a lost internet connection? How do I shut down the cart? How do I use a configuration PC with the Nureva image alignment module NAM2-1? How long will it take to fix my defective product? How many users can access a canvas at the same time from different devices? How much bandwidth is required for the Span application to operate? How often should I change the dust filter in the cart projector? How often should I change the projector dust filter? I accidentally deleted a canvas, can it be recovered? Inserting space into a canvas Installation best practices Installation guide and drawings Is the Span app available in my country? January 22, 2016 - Version 1.1 software update Linking displays Lock panning while working at the wall March 24, 2016 - R6 software update March 31, 2016 - Version 1.2 software update Mobile cart set-up guide and video November 30, 2016 - Version 1.4 software update Nureva image alignment module GB-102 On-screen image alignment and touch calibration On-screen image alignment and touch calibration troubleshooting Organizing your canvases Projector user manual Removing user accounts Resetting user passwords Setting up an extended desktop display Sharing your canvas Span becomes unresponsive upon logging on to the web app Specification sheet Switching a user to a teacher or student account Technical requirements Touch drivers and Span wall software Turning off external sharing in your subscription Un-linking displays Using quick-share to add notes and images Using the screenshot function on the wall Warranty, warnings and important information What are the best USB extenders to use with the Span™ system? What is the difference between teacher and student accounts? What is the IP range for the image alignment module and can it be customized? What kind of surface can I use with the Span system? What voltage can be plugged into the power bar inside the cart? Where can I download the software and drivers? WhisperTek™ surface - Installation guide and video Why doesn't gesture work when I try to resize an image at the wall? Why doesn't the setup center work with my system? Why is my canvas loading so slowly while working at the wall? Why is there color variance between the projectors? Why isn't touch working on my cart? Why isn't touch working properly? Will the lighting in the room affect the cart's touch functionality? Will the wall software run on a non-English operating system?