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Knowledge Base


    1. Touch drivers and Span wall software
    2. Technical summary
  2. Getting started 

    1. Creating your account
    2. Creating a canvas
    3. Sharing your canvas
  3. Using Span™ software 

    1. Creating a note
    2. Creating a sketch
    3. Creating a text box
    4. Adding and editing images
    5. Creating groups
  4. Managing your subscription  

    1. Adding and removing administrator accounts
    2. Adding and removing user accounts
    3. Adding and removing teacher and student accounts
    4. What is the difference between teacher and student accounts?
    5. What is the difference between a European and North American subscription?
  5. Installing your system 

    1. Hardware and tools checklist
    2. Installation best practices
    3. Installation guide - single panoramic system
    4. Installation guide - double and triple panoramic system
    5. Installation guide - WhisperTek™ surface (video)
  6. Hardware troubleshooting and FAQs 

    1. Hardware troubleshooting
    2. Why is there color variance between the projectors?
    3. What is the IP range for the NAM2-1 and can it be customized?
    4. How do I deal with warranty and product defects?
    5. Why isn't touch working properly?
  7. Software troubleshooting and FAQs 

    1. On-screen image alignment and touch calibration troubleshooting
    2. How do I open my canvas across multiple displays?
    3. Why is my canvas loading so slowly while working at the wall?
    4. Why do I have to choose between Europe or North America when I log in?
    5. Will the wall software run on a non-English operating system?
  8. Product news and updates 

    1. August 19, 2016 - Version 1.3 software update
    2. March 31, 2016 - Version 1.2 software update
    3. January 22, 2016 - Version 1.1 software update
    4. August 25, 2015 Nureva™ ships the Span™ ideation system in North America
  9. All articles 

    1. How do I purchase the Span™ ideation system?
    2. Hardware troubleshooting
    3. On-screen image alignment and touch calibration troubleshooting
    4. Hardware and tools checklist
    5. Creating a note
    74 articles 

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